Leadership Development

Emergency response agencies are about people: Those who respond and those whom they serve. The equipment and apparatus of these agencies are simply tools; whether the tools are effective or useless depends on HOW they are used and cared for. The most important tool for saving lives and property is effective leadership and competent staff unified in their sense of duty.

Whether emergency services agencies are located in Seattle or Mumbai, Lagos or New York City they share a common challenge: effective training, management and leadership of their human resources.